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New Support Experience, smoother email editing and contact imports

New Features

A more helpful in-app support experience

We introduced a more unified way to access support and product updates from within Rezora. You can quickly access our support articles, chat with our support team, and access current and previous chats. This gives you a clearer path to help when you need it, whether you are signed in, sharing access, or returning to the platform.

Improvements

  • Safer, clearer contact imports: Contact imports now filter unavailable lists, retain your selections, prevent duplicate emails, and provide clearer feedback when something needs attention.

  • More reliable in-app support identity: The support experience now better recognizes the active visitor and account context across administrator access.

  • Updated text editing in Zephyr Builder: Text-based content elements now use refreshed editing menus, and sent emails include lighter, cleaner HTML.

Bug Fixes

  • Email-editor saves stay intact: Resolved issues that could cause email, template, newsletter, and row edits to revert, show false errors, or lose current details.

  • Automatic email-builder session recovery: Saving changes in the Zephyr Builder now recover from expired sessions without interrupting work.

  • Distribution-list management works more smoothly: Fixed issues affecting distribution-list creation, naming, roster updates, and protected-list permissions.

  • Product-access reminders use the right timing: Annual reminders no longer send when product access is already nearing expiration.

  • Some listing feeds send duplicate automations: Resolved an issue that could send duplicate listing automation events to recipients.